Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.
If you find it necessary to cancel or change delivery dates or addresses for any other orders, simply call our Shop directly at
(416-266-8778). We are also able to accept cancellations or change requests via e-mail.
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
substitutions may be necessary to create your bouquet due to the availability
of certain flowers in various parts of the country. Care is taken to maintain
the style, theme and color scheme of the arrangement, using flowers of equal
value. Additionally, the substitution of certain keepsake items may be
necessary due to increased demand, especially during major holidays. In
single-flower arrangements, such as an all rose bouquet, or orchids, we will
make every attempt to match the flower type, but may substitute with another
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Sales Tax Information
Questions and Comments
We welcome your questions and comments about this Privacy Statement.